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Home / Services / Eyelid, tear-duct & orbital care

Eyelid, tear-duct & orbital care

Comfort, eye protection and appearance are closely connected. Oculoplastic care addresses the eyelids, tear-drainage system and tissues around the eye.

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When to seek urgent care

Sudden eyelid drooping with double vision, unequal pupils or a severe headache needs emergency assessment. Painful swelling with fever, a protruding eye or reduced vision is also urgent. Severe pain or vision loss after eyelid surgery requires immediate care.

Start with the structure causing the problem

A heavy upper eyelid can result from a low lid margin (ptosis), excess skin (dermatochalasis), a low brow or a combination. These problems need different corrections. Assessment also considers blinking, eye closure and the condition of the cornea.

Watery eyes may arise from blocked tear drainage, poor eyelid position or irritation—including dry eye. Identifying the cause helps avoid a procedure that does not address the problem.

Eyelid position

Drooping, inward-turning or outward-turning eyelids can affect vision, comfort and protection.

Tear drainage

Persistent watering or recurrent infection can indicate a drainage problem.

Lid lesions & orbit

Lumps, changing lesions, eye prominence and asymmetry need a focused assessment.

Drooping lid or excess skin?

Two illustrated adult eyes: the left has a low upper eyelid margin; the right has an overhanging upper-lid skin fold.
Left: ptosis—the eyelid margin sits too low. Right: dermatochalasis—excess skin overhangs the lid crease. These are different conditions that can coexist, not before-and-after results.AI-generated educational illustration. Simplified anatomy; not a patient photograph or a diagnosis.

What the assessment includes

Eyelid assessment measures lid height, muscle function, brow position and closure, and checks the ocular surface. Photographs and visual-field testing may help document functional obstruction.

Watering-eye assessment may include tear-drainage tests or irrigation. Imaging or a biopsy is reserved for relevant findings, such as an orbital problem or a suspicious lesion. Medical history, previous procedures and medicines that affect bleeding are part of planning.

Common treatment pathways

OptionWhen it may helpWhat to know
Ptosis repairRaises a low eyelid margin by adjusting its lifting mechanism.The technique depends on muscle function; selected cases need a brow suspension. Perfect symmetry is not guaranteed.
BlepharoplastyRemoves or repositions selected excess eyelid tissue.It does not automatically correct true ptosis or a low brow. Eye closure and surface comfort must be protected.
Entropion or ectropion repairCorrects inward-turning lashes or an outward-turning lid.Lubrication may ease irritation temporarily, while surgery addresses the underlying position.
Tear-drainage treatment / DCRTreats selected obstruction; DCR creates a route from the tear sac into the nose.Not all watering is due to a blockage. Persistent symptoms or narrowing of the new route can occur.
Lesion removal and reconstructionTreats selected eyelid lumps or suspicious lesions.Some lesions need tissue analysis. Reconstruction depends on the size and location of the defect.

Functional and cosmetic goals

A procedure may improve a blocked upper visual field, lashes rubbing the eye or poor tear drainage, as well as appearance. The plan should match the anatomical problem and allow comfortable blinking and closure.

Orbital symptoms, including thyroid-related eye changes, may require imaging and coordinated care with other specialties. Treatment depends on the cause and activity of the condition.

Recovery and realistic expectations

Many eyelid procedures use local anaesthesia, sometimes with sedation; others need general anaesthesia. Bruising and swelling are common, and final contour takes time to settle. The return to work varies with the procedure and recovery.

Possible problems include asymmetry, over- or under-correction, dry eye, incomplete closure, visible scarring, bleeding and infection. Rare bleeding around the eye can threaten vision. Further treatment may be needed.

A changing eyelid lesion deserves attention

A persistent lump that enlarges, bleeds, ulcerates or causes lash loss needs assessment. Many eyelid lesions are benign, but appearance alone does not always establish the diagnosis.

Frequently asked questions

Is eyelid surgery only cosmetic?

No. It can address impaired visual fields, corneal irritation, poor closure and tear-drainage problems, as well as appearance.

Are ptosis repair and blepharoplasty the same?

No. Ptosis repair raises the lid margin; blepharoplasty addresses excess tissue. Some people need both, while others need a different approach.

Can dry eye cause watering?

Yes. Surface irritation can trigger reflex tearing. A tear-duct operation will not reliably solve watering caused mainly by an irritated ocular surface.

What does DCR change?

It bypasses an obstructed tear-drainage route by creating an opening between the tear sac and nose. It does not increase tear production.

Will there be a scar?

Incisions are planned with the eyelid anatomy in mind, but a scar is possible. Its appearance depends on the procedure, skin and healing.

Should blood-thinning medicines be stopped?

Do not stop them independently. Any change requires a preoperative plan that balances bleeding risk against the reason the medicine was prescribed.

Can an eyelid problem return?

Yes. Ageing, tissue healing and the underlying cause can affect the result. Some patients need further adjustment or treatment.

Does an eyelid lump mean cancer?

No; many are benign. Growth, bleeding, ulceration, distortion or lash loss increases the need for examination and sometimes biopsy.

Will both eyelids look exactly the same?

Natural facial asymmetry and healing differences limit perfect symmetry. The aim is a balanced result with safe eyelid function.

An assessment matched to the condition

Bring previous eye reports, current prescriptions and a list of medicines to your appointment.

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Further reading

  • Moorfields — Ptosis treatment
  • NHS — Eyelid surgery
  • Guy’s and St Thomas’ — Eyelid malposition
  • Moorfields — Watering eye
  • Moorfields — Dacryocystorhinostomy

Content prepared: 9 October 2026

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Phone: +20 10 00088168

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