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Home / Services / Dry eye & ocular surface care

Dry eye & ocular surface care

A stable tear film supports comfortable eyes and clear vision. Effective dry-eye care starts by identifying why the surface is becoming dry or irritated.

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When to seek urgent care

Severe pain, marked light sensitivity, sudden reduced vision or a very red eye needs urgent assessment. Contact lens wearers with a painful or red eye should remove their lenses and seek same-day eye care; do not assume the problem is simply dryness.

More than a shortage of tears

Dry eye develops when the tear film is unstable or insufficient and the eye surface becomes irritated or inflamed. Symptoms can include burning, grittiness, fluctuating blur, tired eyes and contact-lens discomfort. Some people have watering rather than a dry sensation.

Assessment distinguishes reduced tear production from excessive evaporation, often linked to meibomian gland dysfunction in the eyelids. Both mechanisms can occur together. Allergy, lid inflammation and incomplete closure can also contribute to surface symptoms.

Tear quantity

Too little watery tear secretion can leave the surface inadequately lubricated.

Tear stability

An altered oil layer can allow tears to break up or evaporate too quickly.

Lids & surface

Blinking, lid position and inflammation affect how tears spread and protect the cornea.

Why tear-film stability matters

Illustration comparing a continuous tear film over the corneal surface on the left with an uneven tear film and dry spots on the right.
Left: a continuous tear film. Right: an unstable film with areas of breakup. The surface layers and fluid thickness are enlarged for explanation and are not shown to scale. These are teaching examples, not treatment results.AI-generated educational illustration. Simplified anatomy; not a patient photograph or a diagnosis.

A focused eye-surface assessment

The examination checks the lids, gland openings, blinking and corneal surface using the slit lamp. Tear breakup time and surface staining help assess stability and irritation. Tear-production testing, such as a Schirmer test, is useful in selected cases.

Symptoms, screen habits, contact-lens use, medicines and previous eye surgery help explain the findings. Dry mouth, joint symptoms or other systemic features may support further investigation. No single measurement fully describes dry-eye disease.

Treatment matched to the findings

OptionWhen it may helpWhat to know
Lubricating drops, gels or ointmentsSupplement the tear film and reduce surface friction.Preservative-free preparations are often useful with frequent use or a sensitive surface. Thicker products may temporarily blur vision.
Eyelid care and comfortable warm compressesHelp selected cases of blepharitis or obstructed meibomian glands.Use gentle cleaning and warmth, not excessive heat or forceful pressure. Regular care is often needed.
Prescription anti-inflammatory treatmentAddresses inflammation when lubrication alone is insufficient.Some treatments take time to work. Steroid drops require a defined course and monitoring; they are not a routine self-treatment.
Tear-conserving plugsReduce tear drainage in selected patients with inadequate tears.Suitability depends on the surface findings and control of inflammation. Watering or plug loss can occur.
Specialist surface protectionSelected severe cases may benefit from scleral lenses or other specialist therapy.This requires individual fitting or a specific treatment plan and does not replace care of the underlying cause.

Everyday changes that can help

Take regular screen breaks and blink fully. Avoid direct airflow from fans or air conditioning, reduce exposure to smoke and use eye protection in dry or windy conditions. A lower screen position can reduce the exposed eye surface.

Keep reusable contact lenses properly cleaned and reduce wear when they worsen symptoms. Persistent discomfort needs reassessment of fit and surface health, rather than simply increasing wearing time.

A healthy surface improves measurement quality

An irregular tear film can make vision fluctuate and affect corneal measurements used for cataract and refractive surgery. Treating surface disease first can improve the consistency of preoperative measurements; some tests may need repeating.

Long-term control

Dry eye often fluctuates and may require ongoing care. Treatment success is assessed through comfort, visual quality and examination findings. Persistent pain despite a relatively quiet surface may have additional causes and warrants reassessment.

Frequently asked questions

How can dry eyes also water?

Surface irritation can trigger reflex tearing. These extra tears may not form a stable film or address the underlying problem.

Can dry eye blur vision?

Yes. An unstable tear film can cause blur that changes with blinking. Persistent or sudden reduced vision needs assessment for other causes.

Do screens damage the tear film?

Concentrated screen use can reduce complete blinking and worsen evaporation. Breaks, full blinking and environmental changes can ease symptoms.

Are all artificial tears the same?

No. Formulations differ in viscosity, ingredients and preservatives. Selection depends on symptoms, frequency of use, contact lenses and examination findings.

Are redness-relief drops a treatment for dry eye?

They do not correct tear-film instability. Some products can mask redness or cause rebound redness with repeated use.

Can I keep wearing contact lenses?

Some people can after improving surface health or changing the fit or material. Remove lenses if the eye becomes painful or red, and arrange prompt assessment.

Is dry eye the same as allergy?

No. Itching is common in allergy, while burning and grittiness are common in dry eye; overlap is possible. Examination helps distinguish them.

Will treatment cure it permanently?

Some triggers are temporary, but many cases are chronic and need maintenance. Symptoms can recur when contributing factors persist.

Should dry eye be treated before eye surgery?

A stable surface supports more reliable measurements and comfort. Significant surface disease may need treatment before final planning for cataract or refractive surgery.

An assessment matched to the condition

Bring previous eye reports, current prescriptions and a list of medicines to your appointment.

Book an eye assessment

Further reading

  • National Eye Institute — Dry eye
  • NHS — Dry eyes
  • Moorfields — Dry eye treatment
  • Moorfields — Blepharitis and eyelid care
  • University Hospitals Sussex — Dry eyes

Content prepared: 9 October 2026

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